My dad taught me never to be afraid of what's on the other side of the mountain.

I always thought I looked kind of like Keith Richards, and sometimes I think I look like Michael Jackson.

I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive.

I graduated from the University of California, Los Angeles, with an English literature degree and travelled for a year before going to work.

My dad taught me never to be afraid of what's on the other side of the mountain.

Part of creating the future is to follow this consumer. Women are working; we've moved the store to the desk. Now though, she's is in the back of a cab with her iPhone or her iPad, she's tweeting an outfit that her friend is wearing and desperately trying to find out where she got her shoes online.

As an entrepreneur, what drives you has to be the good news; otherwise, you just don't get out of bed.