But libraries are about freedom. Freedom to read, freedom of ideas, freedom of communication. They are about education (which is not a process that finishes the day we leave school or university), about entertainment, about making safe spaces, and about access to information.

Do not lose hope — what you seek will be found. Trust ghosts. Trust those that you have helped to help you in their turn. Trust dreams. Trust your heart, and trust your story. (from 'Instructions')

You people always hold onto old identities, old faces and masks, long after they've served their purpose. But you've got to learn to throw things away eventually.

A world in which there are monsters, and ghosts, and things that want to steal your heart is a world in which there are angels, and dreams and a world in which there is hope.

I used to get my best ideas from being bored, and now, if I even think I'm being faintly bored, I have two million Twitter followers I can engage with. It's great, but I also think it's important to be able to let your thoughts flow and percolate.

The best thing about writing fiction is that moment where the story catches fire and comes to life on the page, and suddenly it all makes sense and you know what it's about and why you're doing it and what these people are saying and doing, and you get to feel like both the creator and the audience. Everything is suddenly both obvious and surprising ("but of course that's why he was doing that, and that means that...") and it's magic and wonderful and strange.

It’s not that they’re small, the fair folk. Especially not the queen of them all, Mab of the flashing eyes and the slow smile with lips that can conjure your heart under the hills for a hundred years. It’s not that they’re small. It’s that we’re so far away.