Access by kids to the Internet should be like kids breathing clean air.

It's not computer literacy that we should be working on, but sort of human-literacy. Computers have to become human-literate.

I've spent my whole life worrying about the human-computer interface, so I don't want to suggest that what we have today is even close to acceptable.

Computer science departments have always considered 'user interface' research to be sissy work.

The notion of collective contribution, like the Wikipedia, is a very powerful one.

By the year 2000, most Americans will be online one way or another.

Companies cannot really see beyond their current customer base. They explicitly or implicitly do things to protect their current customers. And the last person to want real change is your customer. This is why most new ideas come from small companies that have nothing to lose.