What do you have when you have an agent buried up to his neck in sand? Not enough sand.

Steal what works, fix what's broke, fake the rest.

Great leaders have a heart for people. They take time for people. They view people as the bottom line, not as a tool to get to the bottom line.

This vacation tip: If you see a gas station with a sign that says Clean Rest Rooms, it means one thing--the door is locked and no one can find the key.

Frank went out for baseball and while he wasn't very good, it wasn't a total loss. The coach used him as a pattern to drawn the on-deck circle.

As a leader you have to recognize that it all starts with you: your attitude, your commitment, your caring, your passion.

Don't hide your goosebumps.