My fear is a fear of being obsolete. This is a world that changes very fast, and one of the main human desires is to belong to, to be part of something. It's probably one of our greatest needs next to oxygen.

If we achieve our sustainability targets and no one else follows, we will have failed.

My fear is a fear of being obsolete. This is a world that changes very fast, and one of the main human desires is to belong to, to be part of something. It's probably one of our greatest needs next to oxygen.

If you work at an insurance company that sells premiums you wouldn't even sell to your mother, how happy would you feel to work there? It's going to eat you up. It might last a few years, but it doesn't attract the best people, and it certainly doesn't create the energy and engagement you need to be a long-term performing company.

The world we want is an enormous responsibility.

Provocative and challenging The Social License makes a compelling case for why companies must look to increase their positive social impact as an integral part of their core business strategies.

Many companies are disappointing the citizens of this world by manipulating labor rates, putting horse meat instead of beef out there, or thinking it's totally acceptable to make a T-shirt from a collapsing factory. Increasingly, people don't want to work for these companies, and consumers don't want to buy from them.