We invent our technologies and then we turn around and use our technologies to reinvent ourselves as individuals, communities and cultures.

The goal of forecasting is not to predict the future but to tell you what you need to know to take meaningful action in the present

Every new thing upsets people. We all know someone that has a teenage kid who sits in the room and the television is on, their iPod is on, they have the computer on and at least three other electronic devices going while they're doing their homework. It drives the dad nuts, but he can't complain because the kid's a 4.1 (GPA) student.

I think the most important thing that a company can do, not just in the customer space but the employee space, is to be completely open and completely honest. Don't pretend that you're doing something that you can not do. There's an old saying in Silicon Valley, "It's not a bug. It's a feature."

I live on a canyon at the edge of San Mateo. We are fortunate to have lots of suburban wildlife as our neighbors, though I kind of wish the rattlesnakes would stop curling up by our back door.

The curse of cyberspace is that everything we want to preserve will get lost and everything we want to lose will be preserved.

I worry about a society that can remember everything.