To recognize another's inwardness is to have seen the sacred.

Some people are more talented than others. Some are more educationally privileged than others. But we all have the capacity to be great. Greatness comes with recognizing that your potential is limited only by how you choose, how you use your freedom, how resolute you are, in short, by your attitude. And we are all free to choose our attitude.

Whenever someone sorrows, I do not say, “forget it,” or “it will pass,” or “it could be worse” - all of which deny the integrity of the painful experience. But I say, to the contrary, “It is worse than you may allow yourself to think. Delve into the depth. Stay with the feeling. Think of it as a precious source of knowledge and guidance. Then and only then will you be ready to face it and be transformed in the process.

Unless the distant goals of meaning, greatness, and destiny are addressed, we can't make an intelligent decision about what to do tomorrow morning -- much less set strategy for a company or for a human life. Nothing is more practical than for people to deepen themselves. The more you understand the human condition, the more effective you are as a businessperson. Human depth makes business sense.

The best leaders operate in four dimensions: vision, reality, ethics, and courage.

Creativity is harnessing universality and making it flow through your eyes.

Reflection doesn't take anything away from decisiveness, from being a person of action. In fact, it generates the inner toughness that you need to be an effective person of action - to be a leader.