The key to success isn't just thinking about what we are doing but doing something about what we are thinking.

Mental models are deeply ingrained assumptions, generalizations, or even pictures of images that influence how we understand the world and how we take action.

We learn together in teams. This involves a shift from a spirit of advocacy to a spirit of enquiry.

[Seeds Are Small.] Becoming a force of nature doesn't mean that all of our aspirations must be "grand." First steps are often small, and initial visions that focus energy effectively often address immediate problems. What matters is engagement in the service of a larger purpose rather than lofty aspirations that paralyze action. Indeed, it's a dangerous trap to believe that we can pursue onlhy "great visions."

The further human society drifts away from nature, the less we understand interdependence .

It takes courage and skill to be unambiguous and clear.

If you want real, significant, sustainable change, you need talented, committed local line leaders. If the line manager is not innovating, then innovation is not going to occur.