Being hurt personally triggered a curiosity about how such beliefs are formed.

My early childhood prepared me to be a social psychologist. I grew up in a South Bronx ghetto in a very poor family. From Sicilian origin, I was the first person in my family to complete high school, let alone go to college.

Companies that model best practices, that model the most upstanding principles, end up as the most profitable. It's not a trade of profits versus principles.

At North Hollywood High School, I was shunned by everyone. I would sit down in the cafeteria, and students would get up from the table and walk away. They thought I was from the Mafia...

What troubles me is the Internet and the electronic technology revolution. Shyness is fueled in part by so many people spending huge amounts of time alone, isolated on e-mail, in chat rooms, which reduces their face-to-face contact with other people.

Situational variables can exert powerful influences over human behavior, more so that we recognize or acknowledge.

If you put good apples into a bad situation, you’ll get bad apples.