We believe that business can be a tool for social good.

When I started eBay, it was a hobby, an experiment to see if people could use the Internet to be empowered through access to an efficient market. I actually wasn't thinking about it in terms of a social impact. It was really about helping people connect around a sphere of interest so they could do business.

When you look at the accomplishments of accomplished people and you say, “Boy, that must have been really hard,” ... that was probably easy. And conversely, when you look at something that looks easy, that was probably hard. And so you’re never going to know which is which until you actually go and do it.

Give the individual the power to be a producer as well as a consumer.

I just kind of had this naive approach to - well, gee, you know, why not. I’ll just go ahead and do it.

I was raised with the notion that you can do pretty much do anything you want. I always kind of just went ahead and tried things.

eBay's business is based on enabling someone to do business with another person, and to do that, they first have to develop some measure of trust, either in the other person or the system.