Build a platform - prepare for the unexpected...you' ll know you're successful when the platform you've built serves you in unexpected ways.

Microloans enable the poor to lift themselves out of poverty through entrepreneurship.

We ought to be looking at business as a force for good.

A lot of people don’t just go ahead and try things. They’ll have an idea and they’ll say — they’ll convince themselves or other people will convince them that it can’t be done. You know, one or the other. Actually I think that the first is even more dangerous and more serious. It’s convincing yourself that it can’t be done.

Give the individual the power to be a producer as well as a consumer.

An honest, open environment can bring out the best in people.

In February of 1996, about six months after I created eBay, I started receiving a spate of complaints. Everyone was complaining about each other. I felt very much like I was a parent who had to adjudicate the brothers beating each other up.