It's objective evaluations that give our hardwiring principles teeth and drive the organization toward results that last.

But there is one thing most companies struggle to standardize, and ironically, it's the most important part of our efforts to gain and sustain results. It is leadership.

A long time ago I discovered that when employees are passionate about their work, customers are passionate about the company. Kevin Sheridan knows that secret too. His insights on finding the right people and getting them engaged can change your culture forever.

Culture outperforms strategy every time; and culture with strategy is unbeatable.

As there is no insignificant work, there is not an insignificant leader. All leaders need training...not just a few.

It's objective evaluations that give our hardwiring principles teeth and drive the organization toward results that last.

Objective evaluations set the foundation that moves leaders to the tipping point.