Everybody is a story.

I spent the first forty years of my life making major interventions into other people's lives, and I have an idea of the limitations of that method. I see a major event as rather like major surgery. It is a moment, but whether people use it, whether people go with it, needs to be seen.

Everyone alive has suffered. It is the wisdom gained from our wounds and from our own experiences of suffering that makes us able to heal. Becoming expert has turned out to be less important than remembering and trusting the wholeness in myself and everyone else. Expertise cures, but wounded people can best be healed by other wounded people. Only other wounded people can understand what is needed, for the healing of suffering is compassion, not expertise.

Everybody is a story. When I was a child, people sat around kitchen tables and told their stories. We don't do that so much anymore. Sitting around the table telling stories is not just a way of passing time. It is the way the wisdom gets passed along. The stuff that helps us to live a life worth remembering.

Our listening creates a sanctuary for the homeless parts within another person.

When you listen generously to people they can hear the truth in themselves, often for the first time.

All natural processes are long processes and they last.