I have even learned to respond to someone crying by just listening. In the old days I used to reach for the tissues, until I realized that passing a person a tissue may be just another way to shut them down, to take them out of their experience of sadness and grief. Now I just listen. When they have cried all they need to cry, they find me there with them.

Being safe is about being seen and heard and allowed to be who you are and to speak your truth.

I have even learned to respond to someone crying by just listening. In the old days I used to reach for the tissues, until I realized that passing a person a tissue may be just another way to shut them down, to take them out of their experience of sadness and grief. Now I just listen. When they have cried all they need to cry, they find me there with them.

The choice people have to make is never between slavery and freedom. We will always have to choose between slavery and the unknown.

Perhaps we can only truly serve those we are willing to touch, not only with our hands but with our hearts and even our souls. Professionalism has embedded in service a sense of difference, a certain distance. But on the deepest level, service is an experience of belonging, an experience of connection to others and to the word around us. It is this connection that gives us the power to bless the life in others. Without it, the life in them would not respond to us.

The worst thing that happens in life is not death. The worst thing would be to miss it. . . . I think the great danger in life is not showing up.

Life offers its wisdom generously. Everything teaches. Not everyone learns. Life asks of us the same thing we have been asked in every class: "Stay awake." "Pay attention." But paying attention is no simple matter. It requires us not to be distracted by expectations, past experiences, labels, and masks. It asks that we not jump to early conclusions and that we remain open to surprise.