Being alive is being aware, being able to be touched and moved and changed, being able to respond rather than to react, being able to see and hear.

Perhaps we can only truly serve those we are willing to touch, not only with our hands but with our hearts and even our souls. Professionalism has embedded in service a sense of difference, a certain distance. But on the deepest level, service is an experience of belonging, an experience of connection to others and to the word around us. It is this connection that gives us the power to bless the life in others. Without it, the life in them would not respond to us.

How strange to think that great pain may be impermanent. Something in us all seems to want to carve it in granite, as if only this would do full honor to its terrible significance. But even pain is blessed with impermanence... p 259

When we haven't the time to listen to each other's stories we seek out experts to tell us how to live. The less time we spend together at the kitchen table, the more how-to books appear in the stores and on our bookshelves. But reading such books is a very different thing than listening to someone' s lived experience. Because we have stopped listening to each other we may even have forgotten how to listen, stopped learning how to recognize meaning and fill ourselves from the ordinary events of our lives. We have become solitary; readers and watchers rather than sharers and participants.

Grieving allows us to heal, to remember with love rather than pain. It is a sorting process. One by one you let go of the things that are gone and you mourn for them. One by one you take hold of the things that have become a part of who you are and build again.

There are few master teachers in life. ... But there are many who can listen to life so well that they can hear the vastness in everything and in you. A teacher is someone who has learned to listen to life. Someone who has found a way to listen well. Any real teacher is only a finger pointing. In the end, we may find out more by not following our teachers but by following what our teachers follow for themselves. From a good teacher you may learn the secret of listening. You will never learn the secrets of life. You will have to listen for yourself.

Healing may not be so much about getting better, as about letting go of everything that isn’t you - all of the expectations, all of the beliefs - and becoming who you are.