I am a former engineer and I was really excited about the possibility of building better technology to serve humanity. A lot of us as engineers have this belief that if you build a tool you somehow can empower humans economically or socially. The idea of building a better technology often means more efficiency.

This is what engineers in Silicon Valley typically do. "Ok, well, of course there are some problems of our technology because it is so excellent and is so global so we are just gonna build a better one."

Technology is nothing but an expression of human values. It's not neutral, it's not about efficiency, it's about people's values and their knowledge.

We are getting close to the point where as every platform of tech that has any level of scale gets bought by either Google or Facebook or sometimes Microsoft. We are getting to the point where we see some oligopoly in terms of behavior online, and that it's really problematic because the oligopolies are completely non transparent, they are terrible in terms of labor and economic equality and they support systems of surveillance. It can create a world where we are all placed in bubbles, where the systems themselves can be manipulated by people who don't have our best interests in mind.

Fake news is a product of the internet that is not transparent. Fake news can spread online because as users we have no idea where any of the content we see comes from.

You could kind of be free and expressive but you already knew when you joined the internet, you knew that you should not be a troll. You began to experience the internet through platforms that were themselves controlled by specific companies, technical instruments of those companies, like search and retrieval and ordering and classification.

When I was in graduate school at MIT I was trying to think about how to develop software and systems for farmers and villagers in India. In the process of doing that, I realized that my reference point was internal to the laboratory, rather than in the communities that I was wanting to serve. I realized that I could no longer assume what a good technology looks like from inside the laboratory; instead, I had to be in the world with people. Not just designing for them but with them.