Be willing to apologize. Proper apologies have three parts: 1) What I did was wrong. 2) I'm sorry that I hurt you. 3) How do I make it better? It's the third part that people tend to forget. Apologize when you screw up and focus on other people, not on yourself.
Randy PauschNever underestimate the importance of having fun. I'm dying and I'm having fun. And I'm going to keep having fun every day because there's no other way to play it.
Randy Pausch