I think we realized the depth of frustration through the current political process. So we said, "OK, we know there's a serious problem here, we know we need to work on it," and now it's "Oh, we need to work on it a lot faster."

Success...is no longer a simple ascension of steps. You need to climb sideways and sometimes down, and sometimes you need to swing from the jungle gym and establish your own turf somewhere else on the playground.

If you have to conduct layoffs, which is always a regrettable thing, there's kind of three things that are very important. One is to communicate well with your employees in order to help them understand why it is you're doing, and how. Second is to make sure that the employees who are part of the go forward, understand kind of what happened and are not like the ground doesn't keep moving. It's like, okay, we did that, we're moving forward, here we go. And then for the employees that you unfortunately have to let go, try to provide as much support for them as possible.

My greatest influences are actually probably a set of different teachers. And these teachers, most prominently at my high school, but also a few others, helped kind of instill in me, thinking thoughts about how life is meaningful in terms of how we all kind of live in a network of people and how you interact with those people is part of what makes life essentially meaningful and then kind of concepts to think about, how do you add value to other people's lives? How do they add value to yours? And how do you kind of form a community together in the network?

I think the right way to do this is just to step up and do it, so I actually think we'll see more of that over the next coming weeks, because I think they'll say, "We'd like to be good for business and quiet on politics, but this is too urgent, it is too much of a key crisis in who we are going to become as Americans. We can risk too much, and so we have to step forward." And I think you will see more and more people stepping forward, like Howard Schultz, Steve Case and other folks, in order to try to make a difference in this [Donald Trump] election.

I'm sympathetic to the people who go, "Whoa, we'd like to have the benevolent, wise dictator. It will all work much more efficiently," but the reason that we remain staunch democrats - with a small d - is it's a decades long, it's a centuries long, it's a country long process for being inclusive.

The fastest way to change yourself is to hang out with people who are already the way you want to be.