My philosophy is that if I have any money I invest it in new ventures and not have it sitting around.

As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation. I have to be good at helping people run the individual businesses, and I have to be willing to step back. The company must be set up so it can continue without me.

Well, I'm somebody who is just living ...living life, and if I get frustrated by something, then I like to try to put it right.

I've been in Africa, and I've been to hospitals of Africa, and they're not hospitals, they're places where people go to die. And rows and rows and rows of people just dying and the waiting rooms of the hospitals are full of people waiting to get into the beds of the people who died the night before, and they're dying from unnecessary diseases.

I was dyslexic, I had no understanding of schoolwork whatsoever. I certainly would have failed IQ tests. And it was one of the reasons I left school when I was 15 years old. And if I - if I'm not interested in something, I don't grasp it.

Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.

I believe in myself. I believe in the hands that work, in the brains that think, and in the hearts that love.