Life's too short. If you're passionate - stand up.

Commitment is not letting people down. That's very important in life.

I believe a good leader brings out the best in people by listening to them, trusting in them, believing in them, respecting them and letting them have a go.

To have created one of the most respected companies in the world. Not necessarily the biggest.

Companies need to have a lot more flexibility with their people... . If somebody wants to golf around the world for two months, okay, well, maybe on an unpaid basis, let them do it. That sort of flexibility I think is incredibly important because most of our time, we spend at work.

I am convinced that companies should put staff first, customers second and shareholders third - ultimately that's in the best interest of customers and shareholders.

If you're hurt, lick your wounds and get up again. If you've given it your absolute best, it's time to move forward.