Most people start claiming benefits within a year of when they become eligible, although benefits increase substantially if they wait.

People exaggerate their own skills. they are optimistic about their prospects and overconfident about their guesses, including which managers to pick.

Credit cards have been extremely profitable to banks. They're profitable not from the fees they collect from the retailers that use the credit cards, that pays the bills, but the real profits come from the interest payments and the charges to users that are unexpected.

I'm all for empowerment and education, but the empirical evidence is that it doesn't work. That's why I say make it easy.

Is there a market for somebody selling a credit card that helps people pay down their balances? I think the question is yes. But it would have to be sold by a bank that's really willing to invest in being a trusted partner with its consumers, because they will make less money on each consumer.

I don't go by the ratings. I buy wine that tastes good. Statistically, anybody's ability to predict what will be a good wine a decade from now is limited.

Recall that people like to do what most people think it is right to do; recall too that people like to do what most people actually do.