Technology is a compulsive and addictive way to live. Verbal communication cannot be lost because of a lack of skill. The ability to listen and learn is key to mastering the art of communication. If you dont use your verbal skills and networking, it will disappear rapidly. Use technology wisely.

At Boston University, I motivated negatively, and I found that although it can work at first, by the end of the year everyone is dying for the year to end and you have lost them. The last two years at BU, I motivated positively and got much better results.

When you describe passion at any age, passion is derived from everything, from the people you work with to enjoying the last four years.

Learning what not to do is sometimes more important than learning what to do.

Set higher standards for you own performance than anyone around you, and it won't matter whether you have a tough boss or an easy one. It won't matter whether the competition is pushing you hard, because you'll be competing with yourself.

The bone's 6 inches out of his leg and all he's yelling is, 'Win the game, win the game.' I've not seen that in my life. Pretty special young man. I don't think we could have gathered ourselves - I know I couldn't have - if Kevin didn't say over and over again, 'Just go win the game,' I don't think we could have gone in the locker room with a loss after seeing that. We had to gather ourselves. We couldn't lose this game for him. We just couldn't.

Tackle the difficult things first in the morning; make changes in the way you network. Treat everyone with respect and dignity. This stops you from cynicism and negativity. End your day with that same attitude you started. Renew your contract with a day well completed.