I can say that hands down from being in this business 32 years; we're going to be much better than we were last year just because there's eight new players that now have experience and Palacios will be healthy.

Make incremental progress, change comes not by the yard, but by the inch.

Avoid cynical and negative people like the plague. They are killers of potential.

Technology is a compulsive and addictive way to live. Verbal communication cannot be lost because of a lack of skill. The ability to listen and learn is key to mastering the art of communication. If you dont use your verbal skills and networking, it will disappear rapidly. Use technology wisely.

Postponing action is only postponing achievement.

It could happen to anyone when you get hired by a different president. There's a difference in philosophies. It happens. It's a change in CEOs. They have their own people, their own philosophies, and it's different than what Bob stands for.

Never let anyone out work you or out hustle you. Ever.