You put together the best team that you can with the players you've got, and replace those who aren't good enough.
Robert CrandallI've never invested in any airline. I'm an airline manager. I don't invest in airlines. And I always said to the employees of American, 'This is not an appropriate investment. It's a great place to work and it's a great company that does important work. But airlines are not an investment.'
Robert CrandallI've said many times that I'd be thrilled to sell the airline to the employees and our guys said no, we'll take all the money, anyway.
Robert CrandallThe airline business is fast-paced, high risk, and highly leveraged. It puts a premium on things I like to do. I think I communicate well. And I am very good at detail. I love detail.
Robert Crandall