I did not deal well with the politicians. I tend to tell people that when they are full of crap, that they are full of crap.
Robert CrandallA lot of people came into the airline business. Most of them promptly exited, minus their money.
Robert CrandallThe airline business is fast-paced, high risk, and highly leveraged. It puts a premium on things I like to do. I think I communicate well. And I am very good at detail. I love detail.
Robert CrandallI've never invested in any airline. I'm an airline manager. I don't invest in airlines. And I always said to the employees of American, 'This is not an appropriate investment. It's a great place to work and it's a great company that does important work. But airlines are not an investment.'
Robert Crandall