Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
Robert Foster BennettThe U.N. can be very frustrating and at times impotent, but it can also be a valuable forum for discussion and resolution of world problems. We should not walk away from it just because it's failed to live up to its promise.
Robert Foster Bennett