For every good reason there is to lie, there is a better reason to tell the truth.

Visualization is daydreaming with a purpose.

Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.

I like to think of sales as the ability to gracefully persuade, not manipulate, a person or persons into a win - win situation.

If you think Abraham Lincoln became famous for inventing the town car, it is time to spend a few hours on history.

In sales, a referral is the key to the door of resistance.

To me, living in the present means being aware of your conscious choice to focus on the past, present or future - it is not necessarily having to focus on the present.