No talent in management is worth more than the ability to master facts-not just any facts, but the ones that provide the best answers.
Robert HellerManagement is a far more homely business than its would be scientists suggest, more closely allied to cookery than any other human activity. Like cooking, it rests on a degree of organisation and on adequate resources. But just as no two chefs run their kitchens the same way, so no two managements are the same.
Robert Heller