No talent in management is worth more than the ability to master facts-not just any facts, but the ones that provide the best answers.

Things have to be made to happen in a way you want them to happen. Without management, without the intervention of organized willpower the desired result simply cannot be obtained.

In getting good results team leaders become conductor rather than driver, enabling others to play the right music, not by hands-on domination of all decisions and execution, but by providing inspiration, motivation and stimulus.

Think before you act: it's not your money.

Without the right attitude, a business with everything going for it will fail.

Never ignore a gut feeling, but never believe that it's enough.

The first myth of management is that it exists.