In getting good results team leaders become conductor rather than driver, enabling others to play the right music, not by hands-on domination of all decisions and execution, but by providing inspiration, motivation and stimulus.
Robert HellerHere lies one of the world's rare generalized TINAs. There Is No Alternative to creativity and innovation: these days, obscurantism and conservatism will do for you every time.
Robert HellerManagement is a far more homely business than its would be scientists suggest, more closely allied to cookery than any other human activity. Like cooking, it rests on a degree of organisation and on adequate resources. But just as no two chefs run their kitchens the same way, so no two managements are the same.
Robert Heller