In getting good results team leaders become conductor rather than driver, enabling others to play the right music, not by hands-on domination of all decisions and execution, but by providing inspiration, motivation and stimulus.
Robert HellerThe first myth of management is that it exists. The second myth of management is that success equals skill.
Robert HellerNo talent in management is worth more than the ability to master facts-not just any facts, but the ones that provide the best answers.
Robert HellerManagement is a far more homely business than its would be scientists suggest, more closely allied to cookery than any other human activity. Like cooking, it rests on a degree of organisation and on adequate resources. But just as no two chefs run their kitchens the same way, so no two managements are the same.
Robert Heller