When you look directly at an insane man all you see is a reflection of your own knowledge that he's insane, which is not to see him at all.
Robert M. PirsigCare and Quality are internal and external aspects of the same thing. A person who sees Quality and feels it as he works is a person who cares. A person who cares about what he sees and does is a person whoโs bound to have some characteristic of quality.
Robert M. PirsigThe range of human knowledge today is so great that we're all specialists and the distance between specializations has become so great that anyone who seeks to wander freely between them almost has to forego closeness with the people around him.
Robert M. PirsigWhen a shepherd goes to kill a wolf, and takes his dog to see the sport, he should take care to avoid mistakes. The dog has certain relationships to the wolf the shepherd may have forgotten.
Robert M. PirsigStuckness shouldn't be avoided. It's the psychic predecessor of all real understanding. An egoless acceptance of stuckness is a key to an understanding of all Quality, in mechanical work as in other endeavors.
Robert M. PirsigQuality is better seen up at the timberline than here obscured by smoky windows and oceans of words, and he sees that what he is talking about can never really be accepted here because to see it one has to be free of social authority and this is an institution of social authority. Quality for sheep is what the shepherd says. And if you take a sheep and put it up at the timberline at night when the wind is roaring, that sheep will be panicked half to death and will call and call until the shepherd comes, or comes the wolf.
Robert M. Pirsig