Prior to the passage of the Patriot Act, it was very difficult - often impossible - for us to share information with the Central Intelligence Agency, with NSA, with the other intelligence agencies, and likewise, for them to share information with us.

I was in my office when - on 9/11. I think I had a number of meetings scheduled. I was just getting to know the bureau. And somebody walked in and said the first plane had - or a plane had struck the World Trade Center, one of the towers.

In the context of September 11, there were so many that lost their lives that - how do you single out one person? There were so many acts of heroism that day from so many people, whether it be firemen and police officers in New York and our agents also.

What we bring to the table is not only our 56 field offices in the United States and our number of resident agencies, but also we have 45 legal attaches overseas.

We had to address information technology in the ways we had not before and give the agents the tools that they need to do their job more efficiently and more expeditiously.

There are only two types of companies: those that have been hacked, and those that will be. Even that is merging into one category: those that have been hacked and will be again.

But since September 11, we have made every effort to try to work closely with state and local law enforcement.