We had to address information technology in the ways we had not before and give the agents the tools that they need to do their job more efficiently and more expeditiously.

All I'm going to tell you is investigations, whether it be this and others, where you have partial facts, analysts, agents are always trying to interpret what those facts mean, extrapolate from them what they mean.

No one has ever been able to convince me that optimism is not preferable to pessimism.

What we bring to the table is not only our 56 field offices in the United States and our number of resident agencies, but also we have 45 legal attaches overseas.

But since September 11, we have made every effort to try to work closely with state and local law enforcement.

We had to address information technology in the ways we had not before and give the agents the tools that they need to do their job more efficiently and more expeditiously.

I was in my office when - on 9/11. I think I had a number of meetings scheduled. I was just getting to know the bureau. And somebody walked in and said the first plane had - or a plane had struck the World Trade Center, one of the towers.