I think re-engineering or restructuring or downsizing or rightsizing or whatever you want to call it, it's basically firing, has gone way too far. Employees, as I've talked to them across the country, feel that they are not respected, they are not valued, they are worried about their jobs. They simply feel that the company is no longer loyal to them. Why should they be loyal to the company, they ask me. Why should I go the extra mile? Why should I care?

Look, any cut in greenhouse gases is going to be expensive for American consumers, who are in no mood to bear additional costs.

Bill Clinton was a great politician. Bill Clinton loved a fight. He was willing to fight. But he also wanted to be loved. He wanted to be admired.

To be a skilled politician, you have to be genuine. To really make it work, you have to love people. You have to love the contact, you have to love the energy, you've gotta love inspiring people and getting their adulation in return. You can't separate what's genuine from what is necessary.

If you're going to be a great guide to what's great for consumers, and, indirectly, for investors, you've got to be very careful about who you contract with and what you're offering.

Now we're in a very different economy. Throughout the late 1980s and 1990s American management started to do the right things. There was extraordinary investment in technology. The dominant questions now are less how to do it better, how to manage better, how to make the economy better, than how to have fuller and more meaningful lives. Because the irony is, now that we've come through this great transition, even though our organizations and our people are extraordinarily productive, many feel that the nonwork side of life is very thin.

Most Americans stopped looking at what was happening through a variety of coping mechanisms - starting with women entering paid work and then everyone working longer hours and using their homes for raising equity and generating more money through debt. The typical household basically staved off the day of reckoning.