I have found over the years that the most important way of getting people to relax is self-deprecating humor.

A leader is someone who steps back from the entire system and tries to build a more collaborative, more innovative system that will work over the long term.

In a world where routine production is footloose...competitive advantage lies not in one-time breakthroughs but in continual improvements. Stable technologies get away.

The faith that anyone could move from rags to riches - with enough guts and gumption, hard work and nose to the grindstone - was once at the core of the American Dream.

In the '90s it was irrational exuberance. Now it may be irrational doom and gloom.

I am not an economic determinist. If I were, I would throw up my hands; I just would not bother. I think it's wrong to be an economic determinist. I think it's wrong to simply say, "Well, inevitably, if you're poor, you're going to get a lousy education; if you're lower-middle class, the cards are going to be stacked against you, and you'll probably never get anywhere".

There is a crisis of public morality. Instead of policing bedrooms, we ought to be doing a better job policing boardrooms.