What characteristics are most important in creative workers? One quality you need is inventiveness. You need to be able to take whatever product or service you are providing and figure out ways of making it better, faster, cheaper. The other quality is empathy and insight into what people might want, even though they don't even know their wants, probably because there's no product or service to test their wants.
Robert ReichYale Law School was the kind of place you went if you felt you needed to go to law school, maybe, for your resume, but you really didn't want to practice law. You wanted to do public policy, or maybe go into politics.
Robert ReichI think that it's difficult to talk about large questions of economics or social policy without understanding the building blocks of society. And those building blocks are organizations, the people who run them, and the people who work in them.
Robert ReichTrue patriotism isn't cheap. It's about taking on a fair share of the burden of keeping America going.
Robert Reich