The managers of the big brands have a very clear responsibility. It's attracting and keeping talented people in order to sustain and build the trustworthiness of that brand. There is no clearer objective in the economy. Your economic success depends on expanding and building your economies of trustworthiness.
Robert ReichAverages don't always reveal the most telling realities. You know, Shaquille O'Neal and I have an average height of 6 feet.
Robert ReichAmerica has become the most unequal society among advanced countries, and rich people are now free to spend as much money on political campaigns as they wish.
Robert ReichOne of the things I tell my students is that if you want to understand what's been going on and also what needs to be done, you've got to get out of the blame game. Some people on the left want to blame the rich and corporations. Some people on the right want to blame the poor and government. Either of those frames of reference gets you nowhere and they aren't even truthful. You've got to understand the dynamic itself.
Robert ReichWhat characteristics are most important in creative workers? One quality you need is inventiveness. You need to be able to take whatever product or service you are providing and figure out ways of making it better, faster, cheaper. The other quality is empathy and insight into what people might want, even though they don't even know their wants, probably because there's no product or service to test their wants.
Robert Reich