Disney is no longer just Mickey Mouse; Disney is family entertainment. And we're seeing more and more brands change into something that is far greater and broader than individual products and services.
Robert ReichTo be a skilled politician, you have to be genuine. To really make it work, you have to love people. You have to love the contact, you have to love the energy, you've gotta love inspiring people and getting their adulation in return. You can't separate what's genuine from what is necessary.
Robert ReichThe silent majority really is a liberal majority, even though the word liberal has taken a real beating over the last 20 years by radical conservatives.
Robert ReichWhat characteristics are most important in creative workers? One quality you need is inventiveness. You need to be able to take whatever product or service you are providing and figure out ways of making it better, faster, cheaper. The other quality is empathy and insight into what people might want, even though they don't even know their wants, probably because there's no product or service to test their wants.
Robert ReichOrganizations aren't loyal; they can't be. They have to be nimble, they have to change. That means everybody in every organization will have one eye on his or her own brand, and the other eye on the organization of which he or she is a part. And the first loyalty - self-loyalty - is becoming more and more dominant, simply as a survival strategy. I'm in no way blaming anyone here; this is just simply a fact of life.
Robert Reich