A mere 7% of employees today fully understand their company's business strategies and what's expected of them in order to help achieve company goals.
Robert S. KaplanReaching your potential is a disciplined process. Like losing weight or getting in shape - there is no final destination and it requires you to dust off atrophied muscles. You have to work at it. If you do, I think you will dramatically improve your leadership.
Robert S. KaplanConsistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.
Robert S. KaplanAs a leader, it is often better to ask the right questions and listen than to have all the answers.
Robert S. KaplanThere is usually a clock in our heads regarding decisions we make and the course of our lives. Sometimes this clock is helpful in that it get us to move rather than put off key actions. Other times, it creates us false sense of urgency that can cause us to overreact, lost patience and make poor decisions. In raising this issue in my book, I want people to be aware of the clock in their heads and question whether that clock is helping or hindering the quality of each particular decision.
Robert S. KaplanI like films about people who figured out what they believed and had the guts to act on it in a way that added value to others. So, there are lots of movies that have characters who did that. I'll pick an odd one - Stranger Than Fiction because I really liked the movie - particularly the offbeat cookie maker. You'll have to see the movie to see what I mean. The movie also reinforces that you can be the author of your own script.
Robert S. Kaplan