In the commercial real estate business, brokers spearhead major accounts. But they wouldn't have customers without the people who oversee construction.

Even though they are paid differently, everyone has to feel appreciated.

I hate to admit that. I want to win every race, but I know that's not possible. To be in the top 25 is realistic if we have any luck this year. But anything to be in the chase or something like that is very unrealistic.

Have the right people in the right places, working together

Only temporary success is achieved by taking short cuts.

It takes a lot of un-spectacular preparation, to get spectacular results

In business or in football, it takes a lot of unspectacular preparation to produce spectacular results.