There are a lot of people who touch the customer.

It takes a lot of un-spectacular preparation, to get spectacular results

There are no traffic jams along the extra mile.

Every time I stepped on the field, I believed my team was going to walk off the winner, somehow, someway.

Nothing good comes in life or athletics unless a lot of hard work has preceded the effort. Only temporary success is achieved by taking short cuts.

I hate to admit that. I want to win every race, but I know that's not possible. To be in the top 25 is realistic if we have any luck this year. But anything to be in the chase or something like that is very unrealistic.

All of us get knocked down, but it's resiliency that really matters. All of us do well when things are going well, but the thing that distinguishes athletes is the ability to do well in times of great stress, urgency and pressure.