There are differences in the businesses themselves, but the fundamentals are the same: give customers a good experience, charge them a reasonable price, listen to them, and treat them with respect.

I battle to fall asleep at night. My mind races every other night. I have always been like this, for as long as I can reminder.

Today, where you come from seems less and less important, as globalization is the new order. I prefer the old world.

Business, like life, is funny. We all go through difficult times, and we all have to face curve balls and challenges, each and every week. And we need to laugh when things are funny. If we take it all too seriously we will go mad.

As all entrepreneurs will say, "surround yourself with good people". That is the hardest thing : finding good people.

What is it about business that makes us laugh - when things go wrong, which they do all the time (why, I still wish I knew) then we need to laugh.

Don't take yourself too seriously - learn to laugh. Hire slowly and fire fast. And the most important thing is: you never invest in ideas, only in people!