There are differences in the businesses themselves, but the fundamentals are the same: give customers a good experience, charge them a reasonable price, listen to them, and treat them with respect.

Today, where you come from seems less and less important, as globalization is the new order. I prefer the old world.

I think most entrepreneurs would refer to themselves as "accidental". No one looks for stress and pain. You stumble on to it. Also, no one looks for pots of gold, it just happens.

As all entrepreneurs will say, "surround yourself with good people". That is the hardest thing : finding good people.

Hire slowly and fire fast.

I battle to fall asleep at night. My mind races every other night. I have always been like this, for as long as I can reminder.

You can't put passion and obsession into someone's employment contract - either you are or you aren't.