Change masters are - literally - the right people in the right place at the right time. The right people are the ones with the ideas that move beyond the organization's established practice, ideas they can form into visions. The right places are the integrative environments that support innovation, encourage the building of coalitions and teams to support and implement visions. The right times are those moments in the flow of organizational history when it is possible to reconstruct reality on the basis on accumulated innovations to shape a more productive and successful future.
Rosabeth Moss KanterThe very lack of opportunity the group faces creates a self-defeating cycle and puts pressure on members to limit their aspirations.
Rosabeth Moss KanterA basic truth of management - if not of life - is that nearly everything looks like a failure in the middle.
Rosabeth Moss KanterSometimes you lose - perhaps because you play against the very best, or because surprises happen - but if there is organizational confidence, you bounce back from losses and convert them to successes.
Rosabeth Moss Kanter