in most important ways, leaders of the future will need the traits and capabilities of leaders throughout history: an eye for change and a steadying hand to provide both vision and reassurance that change can be mastered, a voice that articulates the will of the group and shapes it to constructive ends, and an ability to inspire by force of personality while making others feel empowered to increase and use their own abilities.
Rosabeth Moss KanterInnovative organizations provide the freedom to act which arouses the desire to act.
Rosabeth Moss KanterThe best way for business to move out of the Hall of Shame is to demonstrate a commitment to social causes. This also makes business sense. A focus on solving social problems has motivational benefits in lean economic times.
Rosabeth Moss KanterI've found that small wins, small projects, small differences often make huge differences.
Rosabeth Moss KanterEverything looks like a failure in the middle. In neary every change project, doubt is cast on the original vision because problems are mounting and the end is nowhere in sight.
Rosabeth Moss Kanter