We can go for days, weeks, and even months without saying or thinking the word 'education.' And yet, day in and day out, we are educating others and being educated ourselves. In the narrower sense of education - those classrooms and buildings and campuses where teachers and taught are brought together for purposes stated and unstated, for outcomes intended and unintended - we have all been profoundly affected by the pattern of days essentially not of our own making.

Although an impressive amount of business and social interaction takes place over the telephone and fax, by e-mail, or in person today, the well-written letter remains a staple of business success and one of the strongest connecting links between human beings.

if there's one thing consistent about language it is that it is constantly changing. The only languages that do not change are those whose speakers are dead.

Cutting edges are always a little rough.

Absolute freedom doesn't exist and never did. Just as we don't spit on the floor at work, swear at customers, or send out letters full of misspellings, so too we might have to 'watch our language.' It is odd that the request for unbiased language in schools and workplaces is considered intolerable when other limits on our freedom to do whatever we want are not.

There are complaints that it's hard to remember what you can say and what you can't, which words are 'in' for certain groups and which words are not. And yet we started out learning that the 'kitty' on the sidewalk was actually a squirrel, we learned to differentiate between fire trucks and school buses, and many people today know the difference between linguini, fettucini, and rotini. The same people who say they can't remember the 'right' terms in referring to people are often whizzes at remembering which professional sports teams have moved where and are now called what.

Language doesn't belong to grammarians, linguists, wordsmiths, writers, or editors. It belongs to the people who use it. It goes where people want it to go, and, like a balky mule, you can't make it go where it doesn't want to go.