In plain Texas talk, it's 'do the right thing'

If someone as blessed as I am is not willing to clean out the barn, who will?

Success is like Halley's comet, you know. Every now and then it just comes around.

I came from an environment where if you see a snake, you kill it. At General motors, if you see a snake, the first thing you do is to hire a consultant on snakes.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

The first EDSer to see a snake kills it. At GM, first thing you do is organize a committee on snakes. Then you bring in a consultant who knows a lot about snakes. Third thing you do is talk about it for a year.

Revitalizing General Motors is like teaching an elephant to tap dance. You find the sensitive spot and start poking.