In plain Texas talk, it's 'do the right thing'

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

War has rules, mud wrestling has rules - politics has no rules.

Written reports stifle creativity.

Don't run your life by what's legal or illegal. Run your life based on what's right or wrong.

Guys, just remember, if you get lucky, if you make a lot of money, if you get out and buy a lot of stuff--it's gonna break. You got your biggest, fanciest mansion in the world. It has air conditioning. It's got a pool. Just think of all the pumps that are going to go out. Or go to a yacht basin any place in the world. Nobody is smiling, and I'll tell you why. Something broke that morning. The generator's out; the microwave oven doesn't work . . . Things just don't mean happiness.

It is the individual's ability to deal with the unexpected that characterizes the difference between success and failure.