Written reports stifle creativity.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

If we really want to know who is responsible for the mess we're in, all we have to do is look in the mirror. You and I own this country, and we are responsible for what happens to it.

The one thing I know through experience ... is that people don't know why they come to work until they don't have to come to work.

Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.

I honestly believe I'd make one of the worst elected officials in the history of this country.

We have to succeed, so we will.