Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
Ross PerotBusiness is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.
Ross PerotIf we did not have such a thing as an airplane today, we would probably create an agency the size of NASA to build one.
Ross Perot