Most newspaper companies still have their heads in the sand, but other media companies are aggressive.

When I hear something going wrong, I insist on it being put right.

The reality is that we've seen the last of any serious price wars for a long time. I don't think any of the others could afford it, certainly not on a long-term basis.

Imagine if we succeed in inspiring our audiences to reduce their own impacts on climate change by just 1 percent. That would be like turning the state of California off for almost two months.

Is there any other industry [than the press] in this country which seeks to presume so completely to give the customer what he does not want?

You've got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or the viewers.

I think we've been an agent for change, everywhere, and I think change frightens people. They're going nicely in what seems like a settled industry, and someone comes in and says "I can do this better. It doesn't matter how nice that other one is." That's one of the distinguishing points of our acquisitions.